Secure Online Shopping
Your information is secure when you place an order online with BestbuyLens We makes every effort to protect your online order information by using Secure Sockets Layer (SSL) technology. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our Web site database so it is not connected to the Internet, to keep it safe from hackers. However, no method of transmission over the Internet, or electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
As of July, 2004, under the “Fairness to Contact Lens Consumers Act” you have a right to receive your contact lenses prescription from prescribers. Your eye care practitioner is required to give you a copy of your contact lens prescription when you have your eyes examined – even if you don’t ask for it!
According to the Act, BestbuyLens.com will now need to have your contact lenses prescription on file. We will make it easy for you! That’s why we’ve developed 3 ways for you to provide us with the information we need that will enable us to send your contact lenses.
Express: Our fastest method for getting your lenses shipped to you! Select this option if you have a copy of your prescription that you can fax to us at our fax numbers (1-604-4239687)Our verification team will check to make sure that everything is in order, and will mark your order as verified. The faster you send us your contacts prescription, the faster we can process and ship your order.
Fast Find: We wanted to make it easy for you to give us your eye doctor’s information, so we developed the “Fast Find” tool. It is a quick and easy way to locate your eye doctor. You enter the city and state where your eye doctor is located, and the tool gives you a list of the eye care practitioners that we have on file. You then select your particular eye care practitioner from the list. We will confirm your prescription on your behalf and ship your order.
Fast Submit: If you have your eye doctor’s name, phone number and fax number and can’t locate your doctor using the Fast Find tool, you can enter eye doctor’s information in the Fast Submit area, and we will confirm your prescription on your behalf and ship your order.
More about Policy
- If BestbuyLens.com is not satisfied with a customer's health condition of any kind, or considers that the replacement contact lenses requested are not clinically suitable according to customer's specification, the company reserves the right not to supply.
Any questions will be responded within 4 business days.
- Customers under legal age must have parental permission before sending any personal information over the Internet, such as: name, address, phone number, e-mail address, or credit card information to us or to anyone else. Never buy anything through the Internet without permission from parents.
- Please see our service Terms and Conditions for more information.